Privacy policy

Last updated: 20 March 2026

This policy explains how Assetal handles personal information when you use our website and related services. We aim to meet our obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

Depending on how you use Assetal, we may collect:

  • account details such as name, email address and profile information you choose to provide;
  • transaction and billing-related data processed by our payment providers;
  • technical data such as device type, browser and approximate location inferred from IP address for security and reliability;
  • communications you send to us (for example support or moderation requests).

How we use information

We use personal information to:

  • create and secure your account;
  • process purchases, payouts and tax reporting where applicable;
  • operate, protect and improve the marketplace;
  • send service-related messages (you can opt out of marketing where offered);
  • comply with legal and regulatory obligations.

Disclosure

We share information with service providers who help us run Assetal (such as authentication, hosting, payments and email), only as needed for their role and subject to appropriate safeguards. We may disclose information if required by law or to protect the rights and safety of users and the public.

Overseas storage

Our infrastructure and subprocessors may be located outside Australia. Where personal information is stored overseas, we take steps that are reasonable in the circumstances to ensure appropriate handling, consistent with this policy and applicable law.

Retention and security

We retain information only for as long as needed for the purposes above, including legal, accounting and reporting requirements. We implement technical and organisational measures designed to protect personal information; no online service can guarantee perfect security.

Your rights

You may request access to or correction of your personal information. If you have a privacy concern, contact us using the details on the Contact page. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Updates

We may update this policy from time to time. The "Last updated" date reflects the latest version.